Social Media Policy

Welcome to the San Francisco Police Department’s Official Social Media sites. The purpose of these sites is to enable the SFPD to post matters of public interest concerning the San Francisco Police Department’s programs, activities, news stories, and photos, and to enable members of the public to comment on those posts. The San Francisco Police Department’s intent is to create a limited forum devoted exclusively to its postings, and comments from members of the public relevant to the subject matter of the post they are responding to.

We welcome debate and discussion, and seek to maintain an environment that is civil and appropriate for all ages. The Department reserves the right to remove comments only to the extent that they:

  • Are unrelated to the subject of the SFPD’s post.
  • Contain demonstrably false statements of fact.
  • Promote or advertise a business, or propose a commercial transaction.
  • Support or oppose candidates for elective office or ballot measures.
  • Contain content that violates a legal ownership interest of any party, such as trademarked or copyrighted material.
  • Communicate private personal information (whether the commenter’s or someone else’s), including home address, home or cell phone number, personal e-mail address, or personal identification numbers.
  • Duplicate posts by the same commenter.
  • Contain links to external websites.
  • Are likely to incite imminent lawless action.
  • Constitute criminal threats, or constitute an element of any crime.

Individuals who repeatedly post content on Facebook, Twitter, etc that violate this policy may be subject to being blocked from the social media page for a period of 48 hours.

The Department is not responsible for, and neither endorses nor opposes, comments placed on this site by visitors to the site. Any comments submitted to these pages are public records subject to disclosure, as are their lists of fans.

SFPD Social Media Pages are not monitored 24/7

Specific questions about crime concerns or reporting of crime issues should not be done on these social media forum and will not be followed up on.

Public Records Request/ SF Sunshine Request should not be done on these social media forum. Please go to this page for SFPD Public Records Request Policy and Procedures.

If you have an emergency call 9-1-1. If you have a non-emergency to report, call 1-415-553-0123. Please visit San Francisco 
Police Department website for other questions, concerns or to file official complaints, reports, etc.

San Francisco Police Department

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